FabulousPromDress - Terrible customer service
Update by user Jun 27, 2013
As of today June 27, 2013 they are saying there inspectors said the dress is in perfect condition! They offered me half my money back, by doing that they know the dress is not wearable. Need to take more action
Original review posted by user Jun 13, 2013
I purchased a prom gown for my daughter.I thought it would be great to go with their custom alterations.
When I got the dress it was uneven. The zipper was crooked on the side, all the fabric was bunched in the front and did not lie flat on her stomach. There also wa a black mark on the side if the dress. I emailed them and they said they would give me $15.00 for the problem.
I thought they were crazy. You can NOT wear this dress. I mailed it back on 5/18/13 and when I tracked the dress it said they got it on 5/28/13.
Today is 6/13/13 and their saying they don't have the dress.
Monetary Loss: $290.